Terms & Policies

Orders

Orders must be placed via e-mail or phone.  An order confirmation will be sent when the order is finalized.

Overseas Inquiries

We are not currently able to accommodate overseas orders.  International shipping is both cost-prohibitive and environmentally undesirable.

Prices

All prices are quoted in U.S. Dollars.  Tax will only be charged if the shipping address is within Michigan.

Shipping and Handling

We ship the displays via insured ground.

Damages

The carrier is responsible for damage in transit to you.  However, it is important to open all cartons immediately upon arrival to be eligible to file a freight claim. If you discover damage after opening the package, call the carrier to report the damage. Save all packing materials and follow the carriers instructions for disposition of the damaged merchandise. Please contact us after you have reported the damages to the carrier so that we can ship replacement merchandise.

Customer Service

Our Customer Service Department will be glad to assist you if you have any problems or concerns about an order. You may contact us by email or phone.  Customer Service Contact.

Returns

We will gladly accept any return for stock merchandise within 30 days of shipment. To return merchandise please contact us for a return authorization number. Returns will not be accepted without a prior return authorization number. Returns must be in the original carton, must include a copy of the invoice, and be in new condition as determined by Beanbox Company. All returns are subject to a 20% restocking fee.

Payment

A 25% deposit is required upon order confirmation.  The full balance is due prior to shipment.  Payment may be made via check or money order. 

Note:  Customer checks that are returned to our bank for insufficient funds, or any other reason, will be charged a $30.00 bank handling fee.

Privacy Policy

 

Copyright © 2007 Beanbox Company